thinkWhere has just been re-certified to the enhanced Quality Management System standard ISO 9001:2015 for the provision of Geographic Information Services. The re-certification was carried out by the British Standards Institute (BSi) on 17th April this year.
The company has been consistent in maintaining its certification since passing its first external audit in 2010, and when it was known as ISO 9001: 2008. Compared to the 2008 version, the transition to ISO 9001:2015 places greater emphasis on process-based quality management, integration of risk management concerns in all aspects of the quality management system and an emphasis on company leaders taking an active role in implementing and supporting quality processes.
Over the last 8 years, thinkWhere has adopted continuous improvement methods across the company, delivering an improved portfolio of GIS products and services, and increasing levels of customer satisfaction. This has been achieved through regular independent audits. These ensure processes are working effectively, and that both the company’s objectives and customer requirements are continually being met.
Alan Moore, thinkWhere’s Chief Executive said “Our entire team is committed to maintaining our ISO certification. In being certified, our customers can be confident that, as a supplier, we have solid, comprehensive systems and processes in place that result in the highest quality geographic information services, products and solutions.”
PRESS RELEASE
thinkWhere In Pole Position with of 8 Years of Quality Certification
Stirling, Scotland, 26 June 2018 – Scottish geographic information and technology specialist thinkWhere has been rewarded for its strong customer focus and business ethos with ISO9001 certification for the eighth year running. The re-certification to the international quality management system standard by the British Standards Institute (BSi) took place earlier this year and confirms thinkWhere’s strong customer focus, motivation and implication of top management, a process approach and continual improvement.
Alan Moore, thinkWhere’s Chief Executive said “Our entire team is committed to maintaining our ISO certification. Our certification ensures our customers can be confident that, as a supplier, we have solid, comprehensive systems and processes in place that result in the highest quality geographic information services, products and solutions.”
The ISO9001 suite of quality management system standards is designed to help organisations ensure that they meet the needs of customers and other stakeholders while meeting statutory and other regulatory requirements related to a specific product or service. The International Organisation for Standardisation (ISO) is an international standard setting body that promotes proprietary, industrial and commercial standards worldwide. ISO9001:2015, awarded to thinkWhere, is an evolution of previous ISO9001 standards, offering a less prescriptive approach and a focus on performance.
thinkWhere has been consistent in maintaining its certification since passing a first external audit in 2010 when the standard was known as ISO 9001: 2008. Compared to the 2008 version, ISO 9001:2015 places greater emphasis on process-based quality management, integration of risk management concerns in all aspects of the quality management system and an emphasis on company leaders taking an active role in implementing and supporting quality processes.
Over the last 8 years, thinkWhere has adopted continuous improvement methods across the company, delivering an improved portfolio of GIS products and services, and increasing levels of customer satisfaction. This has been achieved through regular independent audits. These ensure processes are working effectively, and that both the company’s objectives and customer requirements are continually being met.
thinkWhere is an innovator in Geographic Information Systems (GIS) having developed one of the first cloud-based platforms for Open Source GIS. The company has gone from strength to strength and is proud work with prestigious organisations including the British Library, Scottish Government, Balfour Beatty, Registers of Scotland and humanitarian charities in the US and Cambodia. thinkWhere recently launched theMapCloud, a pioneering platform that makes managing and sharing maps and geographic information easy and accessible.
Contacts:
Enquiries to Fiona Thomas, Business Development Manager, on 01786 476060 or fiona.thomas@thinkwhere.com
Editorial enquiries, contact Robert Peel on tel +44 (0)1666 823306
Colour separation requests to robert@market-it.co.uk
Notes to Editors:
thinkWhere provides an online platform for storing, sharing and using maps and geographic data. Utilising Open Source Geographic Information System (GIS) technologies, thinkWhere has developed cloud-based software applications and tools, backed by a wide range of Open GIS implementation, consultancy and training services.
Based in the historic city of Stirling, Scotland, with customers across the UK and worldwide, thinkWhere pioneered the development of web-based platforms for collaborative GIS products and services. The company has a 10 year proven track record of delivering solutions at local, regional and national levels in the UK public and commercial sectors.
For further information visit www.thinkwhere.com
